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11.5 after update program hangs on reboot

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after update 8/1/15 11.5 when recovering program now wants to reboot then hangs on loading please wait screen after reboot

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Posts: 250
Comments: 7092

Hello Bob,

Thank you for your posting! Could you please provide us with more details on the issue:

  • OS version;
  • The full name of the software used for recovery und exect build;
  • Step-by-step description of your actions (settings in the recovery task, are there any warnings during recovery?) and result (if possible, could you please attach a picture of the screen, while the issue is being reproduced)

Thank you,