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Acronis 11.7 recovering individual emails from database backup

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Hello,

Am using aronis backup advanced 11.7 (build 44421). I backed up microsoft exchange information store (Microsoft exchange server 2013) and checked (include emails) in the backup options, but when i try to recover i can't search for individual emails. please help.

 

Thank you,

 

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Hello Akram Musaad,

Thank you for your posting! Are there any warnings in the operation log? Could you please attach the log of the completed backup operation, screenshots of the backup settings and a screenshot of how you are browsing the backup content to the thread.  Are you searching in the Data view of the vault or in the Archive view?

Thank you,