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Acronis Backup &Recovery 11.5 ERRORS

Thread needs solution

Hallo Everyone 

Could some one please help me wiht these erros?

 

Command 'Running backup plan ''' has failed.
Additional info: 
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields:  $module : mms_vs_37977
Message: Command 'Running backup plan ''' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields:  $module : agent_protection_addon_vs_37977
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:  $module : disk_bundle_vs_37977
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields:  $module : disk_bundle_vs_37977
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e6fe
Fields:  $module : disk_bundle_vs_37977
Message: Failed to create volume snapshot.
--------------------
Error code: 50250
Module: 16
LineInfo: 14181c22ef45b114
Fields:  $module : disk_bundle_vs_37977
Message: Failed to obtain the snapshot state.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields:  code : 3758096388, $module : disk_bundle_vs_37977
Message: Already stopped.
--------------------

0 Users found this helpful

Hello Yannick,

This error is quite specific. We couldn't create the snapshot because it is being stopped. Unfortunately, the actual root cause of why the snapshot is being closed is not clear. Probably by a conflict with third party software or maybe a VSS or something like that.

The first thing I would check is Windows event logs for VSS errors or warnings (if this is a Windows system).