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Acronis BU & Rec 11 does not work after upgrade to Win 10

Thread needs solution

I have successfully run a backup of the System disk of my machine 'H2930' before upgrading to Win 10,

After Win 10 I cannot access the local machine H2930. The managed machine service cannot be restarted.

I have upgraded to Build ABR11A 17440 de DE.exe and installed ABR11a web de DE.exe

Still does not work.

Error msg: Kann nicht verbinden zu H2930

Details

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Fehler
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Kann nicht verbinden zu 'H2930'.
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Details:
    Code:  11.337.731(0xAD0003)
<u>LineInfo:</u> 0x90FB8A255B1DF677;

 

    Modul: trueimg_remote_full_vs
    Nachricht: Keine lokale Verbindung möglich mit Acronis Managed Machine Service. Vergewissern Sie sich, dass der Dienst installiert ist und sein Status auf Gestartet steht.

 

    Code:  196.610(0x30002)
<u>LineInfo:</u> 0x37819FD1E1F7A62A;

 

    Modul: trueimg_remote_full_vs
    Modul: trueimg_remote_full_vs

 

    Code:  65.520(0xFFF0)
<u>LineInfo:</u> 0xBD28FDBD64EDB8E0;

 

    Modul: trueimg_remote_full_vs
    Nachricht: Das System kann die angegebene Datei nicht finden

Ereignis Code:

0x00AD0003+0x00030002+0x0000FF0+0x80070002

What can I do now?

Thanks

Lembit

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0 Users found this helpful

Hello Lembit,

Acronis Backup 11 was released quite a while before Windows 10 and does not support it.

For Windows 10 support, you will have to upgrade to the latest 11.5 or 11.7 version of the product.

This upgrade is free as long as your product is under valid support maintenance.

Thank you!