Acronis manager not functioning correctly after sql ran out of space

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Posts: 1
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Had not used Acronis manager for a while, sql log had run out of space, cleared space using script found on another acronis forum thread but now cannot run any backups. Log files full of the following error....any ideas how to resolve?

--------------------
Log Entry Details
--------------------
Type: Warning
Date and time: 29/01/2013 16:14:04
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: gwsmhacr01.%company%.co.uk
Code: 16,318,470(0xF90006)
Module: 249
Owner:
Message:
ASYNC: Exception has occurred during operation 'Step'.
Additional info:
--------------------
Error code: 6
Module: 249
LineInfo: 2e3870e85977c841
Fields:
Message: ASYNC: Exception has occurred during operation 'Step'.
--------------------
Error code: 9
Module: 282
LineInfo: dca482c5f6c6ced9
Fields:
Message: Failed to process the incoming evidence. This alert is still active and has not been accepted.
--------------------
--------------------

Tue, 01/29/2013 - 16:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 31
Comments: 1272

Hello Jez Rice,

Thank you for posting this message in our forum.

This message, I know from Acronis Backup & Recovery 11, but not from 11.5. Can you specify what build and version you are using?

What I can say at this moment is, that it is only a warning, that you should accept and check if it occurs again.

If this warning occurs again and your backup jobs do not longer run, then please provide me following information:

  • What Acronis product you are using? What build of it?
  • What script you have used to reduce the size of the SQL instance (kb article link or number, or forum thread)?
  • When you export and import the backup plan, do the imported clones work?

I look forward to your reply

Thank you.

Wed, 01/30/2013 - 07:53
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