After update to ABR11.5 Update 1 backups FAIL!

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 109
Comments: 349

Hello,

After the update we get these failures...

1 Information 23-4-2013 9:49:54 Command 'Running backup plan 'Server Backup'' is running.
2 Information 23-4-2013 9:49:57 Command 'Backing up' is running.
3 Information 23-4-2013 9:50:26 Analyzing partition 'D:'...
4 Information 23-4-2013 9:50:27 Analyzing partition 'D:'...
5 Information 23-4-2013 9:50:32 Create Full Backup
From: Disk '1', DATA (D:)
To file: "file://nas01\image\adm02\WEEK1\ADM02_2013_04_23_09_50_25_361D.TIB"
Password-protected
Compression: Normal
Exclude: Files matching mask
Match criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...

6 Information 23-4-2013 9:50:32 Pending operation 157 started: 'Creating partition image (SYSTEM (C))'.
7 Information 23-4-2013 9:50:32 Locking partition C:...
8 Information 23-4-2013 10:13:01 Pending operation 157 started: 'Creating volume image (DATA (D))'.
9 Information 23-4-2013 10:13:01 Locking partition D:...
10 Error 23-4-2013 11:39:07 Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_37608
Message: Command 'Backing up' has failed.
--------------------
Error code: 3
Module: 143
LineInfo: 1cd98aae889424f6
Fields: IsReturnCode : 1, $module : disk_bundle_vs_37608
Message: The running task has been canceled.
--------------------
Task 'Incremental backup' has failed on machine 'adm02.pelster.nl'.

Tue, 04/23/2013 - 09:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello Jeremy Otten,

Thank you for posting this question in our forum. I am happy to assist you. 

Unfortunately, I could not find any information regarding this error. Can you please create a system report of the affected machine and contact support. If you are using NFR licenses, you should contact our support via the partner portal. After login, click on Support and click on the loaded page on -> Have questions? Start here.

If there is anything else we can do for you, please let me know.

Thank you.

Wed, 04/24/2013 - 08:05
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