Backup fail after upgrading from ABR 11 to ABR 11.5

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 2

Dear all,

After upgrading from 11 to 11.5 version, backup job fail. If then I move the tape to Free pool and run backup job again, it work fine. Could you please advise the solution without delete old backups?

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ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda7
Fields: $module : agent_protection_addon_vs_32266
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_32266
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs_32266
Message: Failed to commit operations.
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc58b
Fields: $module : disk_bundle_vs_32266
Message: Write error.
--------------------
Error code: 5
Module: 64
LineInfo: 6c55082b070958f8
Fields: $module : storage_server_vsa64_32266
Message: Failed to open the archive for reading and writing with random access.
--------------------
Error code: 50
Module: 67
LineInfo: ba1336035c2a626e
Fields: $module : storage_server_vsa64_32266
Message: Failed to open the tape stream.
--------------------
Error code: 18
Module: 4
LineInfo: 2c28140fee5ba68c
Fields: $module : storage_server_vsa64_32266
Message: This is not the last volume of the backup archive.
--------------------

Tue, 10/16/2012 - 07:55
1 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello Nguyen Trung Kien,

Thank you for using Acronis software.

I have searched for this error in all available resources, but could not find any solution for you. I strongly recommend contacting support in this situation. You will find your support options in our Customer handbook.

If there is anything else, we can do for you, please let me know.

Thank you.

Wed, 10/17/2012 - 07:14
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