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Backup Failing - unable to rename file to .tmp

Thread needs solution

We are getting an odd error every night during one particular client backup. The log entries state "Failed to rename file 'Archive_name(1)' to '.tmp file'. The entries are below.
The odd thing is that if we run the plan manually the next day, it finishes without a problem and both the manual backup AND the nightly automatic backup now appear in the archive.

Thanks for the help!

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Log Entry Details
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Type: Error
Date and time: 7/10/2013 5:02:19 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 20,250,685(0x135003D)
Module: 309
Owner:
Message:
Command 'Backing up' has failed.
Additional info:
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Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_37687
Message: Command 'Backing up' has failed.
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Error code: 8
Module: 523
LineInfo: 8812c9baf566c717
Fields: $module : disk_bundle_vs_37687
Message: Failed to rename file 'CAMSBOL02_Archive(1)' to '.tmp.00107BF7-D48D-4047-8B61-35A13FA92304.CAMSBOL02_Archive(1)'.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x020B0008

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Log Entry Details
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Type: Error
Date and time: 7/10/2013 5:02:16 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 34,275,336(0x20B0008)
Module: 523
Owner:
Message:
Failed to rename file 'CAMSBOL02_Archive(1)' to '.tmp.00107BF7-D48D-4047-8B61-35A13FA92304.CAMSBOL02_Archive(1)'.
Additional info:
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Error code: 8
Module: 523
LineInfo: 7d7836a3246e5d80
Fields: $module : disk_bundle_vs_37687
Message: Failed to rename file 'CAMSBOL02_Archive(1)' to '.tmp.00107BF7-D48D-4047-8B61-35A13FA92304.CAMSBOL02_Archive(1)'.
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Error code: 20
Module: 4
LineInfo: f35f747b3b21f8dd
Fields: function : MoveFileW, filename : \\?\UNC\192.168.32.70\CAMBIBACK_VAULTS\NonDeltaV\CAMSBOL02_Archive(1).xml, $module : disk_bundle_vs_37687
Message: Access to the file is denied.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942432, $module : disk_bundle_vs_37687
Message: The process cannot access the file because it is being used by another process
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x020B0008+0x00040014+0x0000FFF0+0x80070020

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Log Entry Details
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Type: Warning
Date and time: 7/10/2013 5:00:16 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 1,048,719(0x10008F)
Module: 16
Owner:
Message:
Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
Additional info:
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Error code: 143
Module: 16
LineInfo: 14181c22ef45ab2a
Fields: $module : disk_bundle_vs_37687
Message: Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 21, $module : disk_bundle_vs_37687
Message: Unknown status.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs_37687
Message: The device is not ready
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Log Entry Details
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Type: Warning
Date and time: 7/10/2013 5:00:15 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 1,048,719(0x10008F)
Module: 16
Owner:
Message:
Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
Additional info:
--------------------
Error code: 143
Module: 16
LineInfo: 14181c22ef45ab2a
Fields: $module : disk_bundle_vs_37687
Message: Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 21, $module : disk_bundle_vs_37687
Message: Unknown status.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs_37687
Message: The device is not ready
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