Backup Failing - unable to rename file to .tmp
We are getting an odd error every night during one particular client backup. The log entries state "Failed to rename file 'Archive_name(1)' to '.tmp file'. The entries are below.
The odd thing is that if we run the plan manually the next day, it finishes without a problem and both the manual backup AND the nightly automatic backup now appear in the archive.
Thanks for the help!
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Log Entry Details
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Type: Error
Date and time: 7/10/2013 5:02:19 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 20,250,685(0x135003D)
Module: 309
Owner:
Message:
Command 'Backing up' has failed.
Additional info:
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Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_37687
Message: Command 'Backing up' has failed.
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Error code: 8
Module: 523
LineInfo: 8812c9baf566c717
Fields: $module : disk_bundle_vs_37687
Message: Failed to rename file 'CAMSBOL02_Archive(1)' to '.tmp.00107BF7-D48D-4047-8B61-35A13FA92304.CAMSBOL02_Archive(1)'.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x0135003D+0x020B0008
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Log Entry Details
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Type: Error
Date and time: 7/10/2013 5:02:16 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 34,275,336(0x20B0008)
Module: 523
Owner:
Message:
Failed to rename file 'CAMSBOL02_Archive(1)' to '.tmp.00107BF7-D48D-4047-8B61-35A13FA92304.CAMSBOL02_Archive(1)'.
Additional info:
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Error code: 8
Module: 523
LineInfo: 7d7836a3246e5d80
Fields: $module : disk_bundle_vs_37687
Message: Failed to rename file 'CAMSBOL02_Archive(1)' to '.tmp.00107BF7-D48D-4047-8B61-35A13FA92304.CAMSBOL02_Archive(1)'.
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Error code: 20
Module: 4
LineInfo: f35f747b3b21f8dd
Fields: function : MoveFileW, filename : \\?\UNC\192.168.32.70\CAMBIBACK_VAULTS\NonDeltaV\CAMSBOL02_Archive(1).xml, $module : disk_bundle_vs_37687
Message: Access to the file is denied.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942432, $module : disk_bundle_vs_37687
Message: The process cannot access the file because it is being used by another process
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x020B0008+0x00040014+0x0000FFF0+0x80070020
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Log Entry Details
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Type: Warning
Date and time: 7/10/2013 5:00:16 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 1,048,719(0x10008F)
Module: 16
Owner:
Message:
Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
Additional info:
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Error code: 143
Module: 16
LineInfo: 14181c22ef45ab2a
Fields: $module : disk_bundle_vs_37687
Message: Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
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Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 21, $module : disk_bundle_vs_37687
Message: Unknown status.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs_37687
Message: The device is not ready
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Log Entry Details
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Type: Warning
Date and time: 7/10/2013 5:00:15 AM
Backup plan: Bio2 MCN Servers
Task: Daily backup
Managed entity type: Machine
Managed entity: CAMSBOL02
Machine: CAMSBOL02
Code: 1,048,719(0x10008F)
Module: 16
Owner:
Message:
Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
Additional info:
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Error code: 143
Module: 16
LineInfo: 14181c22ef45ab2a
Fields: $module : disk_bundle_vs_37687
Message: Failed to retrieve information of the snapshot manager volume while getting its location (step 1).
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Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 21, $module : disk_bundle_vs_37687
Message: Unknown status.
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Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs_37687
Message: The device is not ready
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