Skip to main content

Backup fails at night on auto but runs fine manually when i start it in the morning

Thread needs solution

1   Information   2017/01/09 08:00:01 PM   Task 'Daily backup' was started.

2   Information   2017/01/09 08:00:01 PM   Command 'Running backup plan 'DOL Backup 2016/2017'' is running.

3   Information   2017/01/09 08:00:06 PM   Command 'Backing up' is running.

4   Error   2017/01/09 08:00:08 PM   Command 'Backing up' has failed.

Additional info:

--------------------

Error code: 61

Module: 309

LineInfo: 4a8728dc8a1c9510

Fields:  $module : service_process_vs_43994

Message: Command 'Backing up' has failed.

--------------------

Error code: 22

Module: 309

LineInfo: 8d165e86fb8195ff

Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_43994

Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.

--------------------

Error code: 200

Module: 161

LineInfo: b320396adfe3b55

Fields:  IsReturnCode : 1, $module : disk_bundle_vs_43994

Message: Failed to get archive URIs from location 'arl:/7CEF8BBC-5C93-4D38-B0B7-8C400C08E273/8360DCA0-7227-46F7-A85C-41776CE77657'.

--------------------

Error code: 200

Module: 161

LineInfo: a0f87a51d6f9cc72

Fields:  IsReturnCode : 1, $module : disk_bundle_vs_43994

Message: Failed to get archive URIs from location 'arl:/7CEF8BBC-5C93-4D38-B0B7-8C400C08E273/8360DCA0-7227-46F7-A85C-41776CE77657'.

--------------------

Error code: 640

Module: 64

LineInfo: a1d3981537c68781

Fields:  $module : disk_bundle_vs_43994

Message: Failed to open the metadata directory.

--------------------

Error code: 36

Module: 64

LineInfo: 97675718d2b52ce2

Fields:  path : 12th\, user : Rovos\RovosAdmin, $module : disk_bundle_vs_43994

Message: Failed to set the logon information for the backup location.

--------------------

Error code: 20

Module: 4

LineInfo: bd01591c540a1428

Fields:  function : WNetAddConnection3W, $module : disk_bundle_vs_43994

Message: Access to the file is denied.

--------------------

Error code: 65520

Module: 0

LineInfo: bd28fdbd64edb8ee

Fields:  code : 2147943726, $module : disk_bundle_vs_43994

Message: Logon failure: unknown user name or bad password

--------------------

Task 'Daily backup' has failed on machine 'LOCOMOTIVE.rovos.local'.

-

-

-

-

-

-

-

1   Information   2017/01/10 06:48:19 AM   Task 'Daily backup' was started.

2   Information   2017/01/10 06:48:19 AM   Command 'Running backup plan 'DOL Backup 2016/2017'' is running.

3   Information   2017/01/10 06:48:20 AM   Command 'Backing up' is running.

4   Information   2017/01/10 06:48:27 AM   Analyzing partition '1-0'...

5   Information   2017/01/10 06:48:28 AM   Analyzing partition '1-0'...

6   Information   2017/01/10 06:48:29 AM   Create Incremental Backup

From:    Disk '2', Disk '1'

To file:  ""

Compression:    Normal

Exclude:               Files matching mask

Match criterion:                D:\WSUS, D:\pagefile.sys; ...

Ask for the first media:  No

 

7   Information   2017/01/10 06:48:42 AM   Pending operation 155 started: 'Creating partition image (System Reserved ())'.

8   Information   2017/01/10 06:49:11 AM   Locking partition 0-0...

9   Information   2017/01/10 06:55:10 AM   Pending operation 155 started: 'Creating partition image (No label (C))'.

10   Information   2017/01/10 06:58:06 AM   Pending operation 155 started: 'Creating partition image (DATA (D))'.

11   Information   2017/01/10 07:20:24 AM   Pending operation 152 started: 'Saving partition structure (Hard disk 1)'.

12   Information   2017/01/10 07:20:24 AM   Pending operation 152 started: 'Saving partition structure (Hard disk 2)'.

13   Information   2017/01/10 07:20:27 AM   Command 'Backing up' has completed successfully.

14   Information   2017/01/10 07:21:01 AM   Command 'Replicating backups/cleaning up archives (1st location)' is running.

15   Information   2017/01/10 07:21:05 AM   Backup deletion has started.

16   Information   2017/01/10 07:21:22 AM   Backup deletion has successfully completed.

17   Information   2017/01/10 07:21:22 AM   The activity is being performed on archive 'Archive(1)' created at 2016/08/15 06:00:12 PM and located in '\\backupone\Volume_1\DOL\Post 12th\'.

18   Information   2017/01/10 07:21:23 AM   The backups created on the following dates have been deleted: '2016/10/03 07:23:54 PM', '2016/10/10 04:10:32 AM', '2016/10/15 06:00:29 PM'.

19   Information   2017/01/10 07:21:23 AM   Backup deletion has started.

20   Information   2017/01/10 07:21:23 AM   Backup deletion has successfully completed.

21   Information   2017/01/10 07:21:23 AM   The activity is being performed on archive 'Archive(1)' created at 2016/08/15 06:00:12 PM and located in '\\backupone\Volume_1\DOL\Post 12th\'.

22   Information   2017/01/10 07:21:23 AM   The backups created on the following dates have been deleted: '2017/01/01 06:00:16 PM', '2017/01/02 06:00:17 PM'.

23   Information   2017/01/10 07:21:24 AM   Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully.

Task 'Daily backup' has succeeded on machine 'LOCOMOTIVE.rovos.local'.

0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Shane,

Thank you for your posting! I'd recommend checking the account used to run Acronis Managed Machine on the affected systems. The described issue it typical for installations where Acronis Managed Machine Service is started under Local System account. The list of required permissions you'll find here.

Thank you,