Backup Successfully with warnings

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Comments: 1

I used the Acronis Backup 11.5 BootCD to backup a Windows Server 2008 R2. The backup log showed the backup was validated and completed successfully but with two warnings. Did the backup ok or not? And how to avoid those warnings?

Below is the log details:

<log build="37687" version="11" product="Acronis Backup &amp; Recovery 11.5 Management Console">
  <event id="1" type="Information" time="6/10/2016 3:03:02 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Command 'Backing up' is running." code="20,250,682(0x135003A)" module="309" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="2" type="Information" time="6/10/2016 3:03:02 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[None]" Instance="[None]" Machine="MINWINPC" message="Command 'Running backup plan 'Backup 6/10/2016 3:01:34 PM'' is running." code="20,250,682(0x135003A)" module="309" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="3" type="Information" time="6/10/2016 3:03:05 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Analyzing partition '1-0'..." code="66,039(0x101F7)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="4" type="Information" time="6/10/2016 3:03:06 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Analyzing partition '1-0'..." code="66,039(0x101F7)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="5" type="Information" time="6/10/2016 3:03:06 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Create Full Backup &#32;From: Disk '2', Disk '1' To file: &quot;file:F:\20160610Workflow.TIB&quot; Compression: Normal Exclude: Files matching mask Match criterion: X:&amp;#92;ProgramData&amp;#92;Acronis&amp;#92;BackupAndRecovery&amp;#92;MMS&amp;#92;Temp&amp;#92;acrEEA2.tmp, &#32;" code="66,544(0x103F0)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="6" type="Information" time="6/10/2016 3:03:06 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Pending operation 157 started: 'Creating partition image (No label (C))'." code="66,040(0x101F8)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="7" type="Warning" time="6/10/2016 3:03:06 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Failed to create a snapshot of volume 'C: (\Device\HarddiskVolume1)'.|Additional info: |--------------------|Error code: 50247|Module: 16|LineInfo: 14181c22ef45b0cc|Fields: &#32;$module : disk_bundle_bartpe_vsa64_37687|Message: Failed to create a snapshot of volume 'C: (\Device\HarddiskVolume1)'.|--------------------|Error code: 9|Module: 0|LineInfo: 2aacb7b2ab852ac|Fields: &#32;code : 50, $module : disk_bundle_bartpe_vsa64_37687|Message: Unknown status.|--------------------|Error code: 65520|Module: 0|LineInfo: bd28fdbd64edb8e0|Fields: &#32;code : 2147942450, $module : disk_bundle_bartpe_vsa64_37687|Message: The request is not supported|--------------------" code="1,098,823(0x10C447)" module="16" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="8" type="Information" time="6/10/2016 3:03:06 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Locking partition 0-0..." code="66,042(0x101FA)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="9" type="Warning" time="6/10/2016 3:03:07 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Failed to take a VSS snapshot.|Additional info: |--------------------|Error code: 716|Module: 64|LineInfo: fdc1cbdf2c23342f|Fields: &#32;$module : disk_bundle_bartpe_vsa64_37687|Message: Failed to take a VSS snapshot.|--------------------" code="4,195,020(0x4002CC)" module="64" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="10" type="Information" time="6/10/2016 3:58:50 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Pending operation 157 started: 'Creating partition image (No label (D))'." code="66,040(0x101F8)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="11" type="Information" time="6/10/2016 7:41:02 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Pending operation 154 started: 'Saving partition structure (Hard disk 1)'." code="66,040(0x101F8)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="12" type="Information" time="6/10/2016 7:41:02 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Pending operation 154 started: 'Saving partition structure (Hard disk 2)'." code="66,040(0x101F8)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="13" type="Information" time="6/10/2016 7:41:02 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="The configuration has been regenerated and saved." code="11,927,553(0xB60001)" module="182" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="14" type="Information" time="6/10/2016 7:41:02 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Command 'Backing up' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="15" type="Information" time="6/10/2016 7:41:02 PM" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="MINWINPC" message="Command 'Cataloging data' is running." code="20,250,682(0x135003A)" module="309" Owner="SYSTEM"/>
  <event id="16" type="Information" time="6/10/2016 7:41:03 PM" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="MINWINPC" message="Command 'Cataloging data' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="SYSTEM"/>
  <event id="17" type="Information" time="6/10/2016 7:41:03 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Command 'Validating' is running." code="20,250,682(0x135003A)" module="309" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="18" type="Information" time="6/10/2016 7:41:03 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Archive validation has started." code="4,194,304(0x400000)" module="64" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="19" type="Information" time="6/10/2016 7:41:03 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Pending operation 3 started: 'Validate Backup Archive ()'." code="66,040(0x101F8)" module="1" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="20" type="Information" time="6/10/2016 10:33:08 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[None]" Instance="[None]" Machine="MINWINPC" message="Command 'Running backup plan 'Backup 6/10/2016 3:01:34 PM'' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="21" type="Information" time="6/10/2016 10:33:08 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Archive validation has successfully completed." code="4,194,304(0x400000)" module="64" Owner="SYSTEM@NT AUTHORITY"/>
  <event id="22" type="Information" time="6/10/2016 10:33:08 PM" policy="Backup 6/10/2016 3:01:34 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="minint-i2dv9f0" Machine="MINWINPC" message="Command 'Validating' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="SYSTEM@NT AUTHORITY"/>
</log>

Tue, 06/14/2016 - 15:51
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello W.Y. Poon,

Thank you for your posting! The warning indicates issues with VSS (Microsoft technology for creating snapshots called Volume Shadow Copy). There are two ways you can create snapshots in Acronis Backup products: without VSS and with the activated VSS. The latter allows you to backup running databases like SQL and Exchange, becuase VSS helps to process changes in the databases made during backup, thus making your image consistent. Here you can find more information on VSS technology. If you does not have VSS-compatible running pplications you want to backup, you can just ignore these warnings or disable VSS. Otherwise please refer to the following article to troubleshoot the issue.

Thank you,

Tue, 06/14/2016 - 16:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Thank you for your information. However, I cannot find the option to disable vss for BootCD backup (or offline backup). Is it a bug in Acronis Backup? Because the backup system is offline, no vss should be activated. Why Acronis Backup tried to get VSS snapshot?

Tue, 06/14/2016 - 21:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello W.Y. Poon,

I've checked our internal resources - seems to be an issue in the product. According to the development team, the issue has been resolved. I would recommend you to perform backup using the bootable media of the latest build, which is at the moment 44421. You can download an .iso file under your account.

Thank you,

Fri, 06/17/2016 - 10:41
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