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Backup Task cannot be stoped

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Hi!

I need some help woth a bakup task, actually is running, but i want to stop it, right click on activitiy stop, but the task cannot stop and continue.

I dont have acceso to the Machine being backed.

Wich other way we can stop it?

0 Users found this helpful

Hello,

If a process is unresponsive to a soft stop request, you can always force-stop a running task by killing a process (usually service_process.exe). This can be done remotely through the network, for example by using the command: taskkill /s hostname_of_your_remote_machine /IM service_process.exe”

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Posts: 250
Comments: 7092

Hello RVega,

The main service performing backup is called service_process.exe. Here you will find the whole list of Acronis services: https://kb.acronis.com/content/36430

Thank you,