Cannot restore to my RAID 1 drive

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I've created a backup point without issues, but can't seem to restore it to the C: drive which is sitting in a 2 disk RAID 1 configuration.
I've tried the restore both from within Windows (which reboots to finish) and from the linux boot disk, but on both accounts I can get as far as selecting the external drive where the backup is stored and point it to restore to the C: RAID which it sees, but I get an error once it tries to restore saying "Cannot write to disk".

I've created a winPE boot disk and tried that method as well, but once I boot with that I can see the external drive, the 12TB RAID 5 drive that I have but not the RAID 1 drive that I'm trying to restore to. I'd assume since the winPE boot sees the other RAID 5 it SHOULD also detect my C: RAID 1.
Any ideas?

Tue, 05/07/2013 - 15:55
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Matt Harms wrote:
I've created a backup point without issues, but can't seem to restore it to the C: drive which is sitting in a 2 disk RAID 1 configuration.

I've created a winPE boot disk and tried that method as well, but once I boot with that I can see the external drive, the 12TB RAID 5 drive that I have but not the RAID 1 drive that I'm trying to restore to. I'd assume since the winPE boot sees the other RAID 5 it SHOULD also detect my C: RAID 1.
Any ideas?

Do you have an IDE raid and ABR >11.5.32308?
This could then be the same problem: I can backup IDE drives but no chance to restore to it.
Neither F11 (ASRManager) nor the recovery disk find my IDE drives :-(

Both new versions 11.5.37608 and 11.5.37613 have this problem, so I am back to .32308.

Wed, 05/08/2013 - 05:20
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Hello Matt Harms, Hello Sepp Meier,

Thank you for posting this question in our forum. I am happy to assist you. 

Please be aware, that while using a Windows based PE media, you need to add the Windows driver for your RAID hardware. See more details in these articles from our knowledge base:

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Wed, 05/08/2013 - 07:22
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