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can't backup to tape

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i can backup the vm to disk, but can't backup to tape

Error occurred while writing the file.
Additional info:
--------------------
Error code: 3
Module: 4
LineInfo: c41defba28f4d14a
Fields: $module : storage_server_vsa64_32308
Message: Error occurred while writing the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147943510, $module : storage_server_vsa64_32308
Message: The media in the drive may have changed
--------------------

0 Users found this helpful

Hello HHL IT,

Thank you for posting this question in our forum. I am happy to assist you. 

If not already seen, this is the starting section of back up to tape in our user guide. The posted message shows that the tape drive itself has been changed. In order to backup to a new inserted tape, you need to run the inventory operation first.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.