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Can't recover data

Thread needs solution

I am trying to recover a folder deleted by accident.

But keep getting an error message.

I need help please!

--------------------
Log Entry Details
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Type: Information
Date and time: 5/19/2015 2:25:46 PM
Backup plan: [None]
Task: MyRecover_1
Code: 66,556(0x103FC)
Module: 1
Owner: AdmAlmaguerr@NPS
Message:
Data recovery From: Backup type: Image Recovery of: Disks
Additional info:
--------------------
Error code: 1020
Module: 1
LineInfo: d6766e7a609aabf4
Fields: $module : disk_bundle_vs_43719
Message: Data recovery From: Backup type: Image Recovery of: Disks
--------------------
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0 Users found this helpful

Hello Rolando,

This is a very strange message as it is missing all the important details.

If this is urgent, I would suggest creating a support ticket to get this looked at ASAP.

Dear Acronis Support team..

Today, i just face same issue, have you find solution for this error code 1020 module 1?

Waiting for your feedback..i really need to recover the machine...

 

Thanks

Regards 

Hi

Have acronis find solution for Rolando case, i face the same, and i need to get the solution for this case ASAP.

Thanks

Regards 

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Posts: 250
Comments: 7092

Hello Weldi,

Thank you for your posting! I haven't found a support ticket submitted for this issue, so the investigation wasn't held. If you are experiencing the same issue, I would recommeng to contact our support team.

Thank you,