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Change Acronis Server

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Hi Everyone,

I have a Windows 2008 R2 server with Acronis Advanced Backup 11.5 installed and I want to switch to a Windows 2016 Server and Acronic Advanced Backup 11.7.

Is there a way to migrate all users to the new server?

Evertime I have been trying  to reinstall the 11.7 Agent to a remote PC and it says that the PC currently attached to the old server... Is ther a way

I have deleted a PC randomly from the old Console ( 11.5 ) and also disassociated the licence but the 11.7 will still not add the PC to the new console...

Can you please help me to migrate my users to the new 11.7 server.

Thanks.

 

 

 

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Posts: 250
Comments: 7092

Hello Keshav,

Welcome to Acronis user forums! How have you removed a managed machine? By clicking on Delete machine from AMS? How many managed machines are registered on the AMS? You could try to apply solutions from the article Adding a Machine to Acronis Management Server Errors Out with "Failed to add machine to the management server" (see Cause 2).

Thank you,