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Constant Failures with 'Replicating backups/cleaning up archives (1st location)'

Thread needs solution

Consistently getting failures across multiple networks/devices with the following error when using Backup 11.5 for PC/Server:

Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info: 
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields:  $module : mms_vs_43994
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 1
Module: 309
LineInfo: 7564da35b0f1eaf8
Fields:  $module : mms_vs_43994
Message: The activity state has been repaired after unexpected failure. The server was probably unavailable.
--------------------

How can I finally get this corrected once and for all?  All Networks are backing up to a QNAP SMB Share.

0 Users found this helpful

Hello Mike,

This type of error usually means that one of our processes is crashing during the operation.

I can suggest this troubleshooting article here: https://kb.acronis.com/content/45631

This is happening on multiple machines within different environments.  Even happens after a fresh restart.  How do I troubleshoot this?

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Posts: 250
Comments: 7092

Hello Mike,

I'm afraid we cannot provide the solution without a deeper investigation. Could you please contact our support team.

Thank you,