Error 0x70004 and 0x40005 after Upgrade to 11.7

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 0

Hello After i have Upgraded to the new 11.7 Acronis Software , our tape backup will not longer run.

 

I recive following errors :

7   Information   07.05.2016 07:21:48   Locking tape drive for backup.

8   Information   07.05.2016 07:21:48   Tape drive 'QUANTUM ULTRIUM 6 4142 (HU1325W9CH)' is locked.

9   Information   07.05.2016 07:21:48   Selecting tape for backup.

10   Information   07.05.2016 07:21:49   Tape 'Tape-8b' is selected.

11   Information   07.05.2016 07:21:50   Mounting tape 'Tape-8b' to drive 'QUANTUM ULTRIUM 6 4142 (HU1325W9CH)'.

12   Fehler   07.05.2016 07:21:51   Aktion mit  der Partition '0-0' wurde abgebrochen.

Details:

Schreibfehler.

 

    Fehlercode: 0x70004

    $module = "disk_bundle_vs_44421"

    Tag: 0x9D2DE1F088CBC590

Öffnen des Archivs zum Lesen und Schreiben mit wahlfreiem Zugriff fehlgeschlagen.

 

    Fehlercode: 0x400005

    $module = "storage_server_vsa64_44421"

    Tag: 0x6C55082B07095929

Die Informationen auf dem Band 'Tape-8b' wurden möglicherweise geändert. Sie sollten das Band neu scannen.

 

    Fehlercode: 0x430074

    id = "40459888-E1AD-4767-9B3F-CA3DAD6D03DA",

    barcode = ,

    label = "Tape-8b",

    $module = "storage_server_vsa64_44421"

    Tag: 0xBA1336035C2A6285

Fehler beim Suchen in der Datei.

 

    Fehlercode: 0x40005

    $module = "storage_server_vsa64_44421"

    Tag: 0xC41DEFBA28F4D0E9

Die Anforderung konnte wegen eines E/A-Gerätefehlers nicht ausgeführt werden

 

    Fehlercode: 0xFFF0

    code = 2'147'943'517 (0x8007045D),

    $module = "storage_server_vsa64_44421"

    Tag: 0xBD28FDBD64EDB8EE

BEfore it all was runing fine. We have retaarted the computer ( soft and Hard) and we have changed the tapes. Has someone an idee what is happend?

Best regards

Wed, 05/11/2016 - 09:43
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 0
Comments: 35

Hi Michael,

I am really sorry you have encountered such an issue.

First of all, try to reinstall drivers on the tape device, then please, run a rescan of tapes and a full inventory. After that, try to create a new backup to tapes.

Let me know if that works.

If it fails, the issue needs a detailed investigation. Please, collect the following logs and contact Acronis Customer Central:

Fri, 05/20/2016 - 09:17