Error Codes: 41, 29, & 58

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

When attempting to run a backup on a networked VM host, I am running into the Error Codes 41, 29, and 58 (info below). I'm getting this error when initially running the backup plan associated with that server. Any suggestions?

Error Log:

ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda7
Fields: $module : agent_protection_addon_vs_32308
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 29
Module: 307
LineInfo: d63b333701123473
Fields: $module : agent_protection_addon_vs_32308
Message: LaunchBackupCommand: Failed to execute the command.
--------------------
Error code: 58
Module: 307
LineInfo: c37471ceffa18278
Fields: $module : agent_protection_addon_vs_32308
Message: No backup items were resolved:
[9C721C00-68B4-4227-A4C8-7C5BD3876B19,mms::vm::machine]
GXT: The item provider has skipped the report of an item that has key '[9C721C00-68B4-4227-A4C8-7C5BD3876B19,mms::vm::machine#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::disks]'.
--------------------

Thu, 06/20/2013 - 19:36
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

Exact Same problem, why are there no answers from Acronis? With 40 years of experience, Acronis is the most poorly documented and user unfriendly product ever.

Sat, 06/27/2015 - 08:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 2
Comments: 549

Hello Jarred,

This type of error usually means that our product can't find or resolve the "what to backup selection". For example, it can happen if you set the backup plan to protect volume D: and then remove that volume.

Could you clarify if this plan is centralized or local? What sort of "what to backup" selection do you use?

Thank you!

Tue, 06/30/2015 - 15:08
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