Error installing Acronis Backup 11.5 Storage Node
Hello,
I have got the following error when I try to install Acronis Storage Node:
start install log ==>
1: User '.\ASN User' is not a Local System account.
1: MSIGEN:AddExistingUserToServiceUsers: started
1: MSIGEN:ConvertComputerNameToDot: computer name is 'Raptor-P50'
1: MSIGEN:AddExistingUserToServiceUsers: ConvertComputerNameToDot username='.\asn user'
1: MSIGEN:AddExistingUserToServiceUsers: check member list for group ''
1: MSIGEN:AddExistingUserToServiceUsers: LocalGroupGetMembers failed with error '1313727'
1: MSIGEN:AddExistingUserToServiceUsers: failed.
1: MsiSSInstall: failed with error Erreur 0x2781f9
| information sur la ligne: 0x275fb4887b573745
| $module: storserv_msi_vs_s_43916
|
| erreur 0xf50009: Échec de l'ajout de l'utilisateur existant « .\ASN User » aux utilisateurs du service.
| information sur la ligne: 0xd2c4f13c2d5bfd8e
| $module: storserv_msi_vs_s_43916
|
| erreur 0xf50008: Échec de l'obtention du membre du groupe local « ».
| information sur la ligne: 0xd2c4f13c2d5bfc8a
| $module: storserv_msi_vs_s_43916
|
| erreur 0x140bbf
| information sur la ligne: 0x8e9561535b69d744
| $module: storserv_msi_vs_s_43916
1: MSIGEN:CommonError: code:2589177, message:, linetag:0275FB4887B573745h
CommonError: code:16056329, message:Échec de l'ajout de l'utilisateur existant « .\ASN User » aux utilisateurs du service., linetag:0D2C4F13C2D5BFD8Eh
CommonError: code:16056328, message:Échec de l'obtention du membre du groupe local « »., linetag:0D2C4F13C2D5BFC8Ah
CommonError: code:1313727, message:, linetag:08E9561535B69D744h
1: MSIGEN:SendMessageToInstaller: started
<== end install log
Can someone help me ?
Thank you.

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Hello,
Thank you for your answer.
Is it possible to do this on Windows 8.1 "basic" ?
I ask because I don't know how to check if the user account created for ASN is grated correctly on "basic" version of Windows 8.1 ...
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