error while backing up exchange edb file

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Beginner
Posts: 2
Comments: 0

Hello
I get this error while performing a file backup of the exchange edb file.
The error says the file does not exist.
Anyone an idea?
thanks

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 8/4/2015 9:04:43 PM
Backup plan: NASBackup
Task: Incremental backup
Code: 262.169(0x40019)
Module: 4
Owner: Administrator@NEWVALMAR
Message:
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203BA9
Error occurred while writing to the file.

Error code: 0x40003
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203B5F
Error occurred while writing to the file.

Error code: 0x40003
Path = "F:/Program Files/Microsoft/Exchange Server/V14/Mailbox/Mailbox Database 1902313410/Mailbox Database 1902313410.edb",
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA2039AF
Error occurred while writing to the file.

Error code: 0x40003
Path = "F:/Program Files/Microsoft/Exchange Server/V14/Mailbox/Mailbox Database 1902313410/Mailbox Database 1902313410.edb",
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203A20
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203AE2
Error occurred while reading the file.

Error code: 0x40001
$module = "disk_bundle_vs_43994"
Tag: 0xFBA06F330018D92C
Failed to back up the file (folder).

Error code: 0x40019
Path = "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy136\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database 1902313410\Mailbox Database 1902313410.edb",
Hints = 1 (0x1),
$module = "disk_bundle_vs_43994"
Tag: 0xA8A1022BD18AE2D9
The specified file does not exist.

Error code: 0x40011
function = "BackupRead",
$module = "disk_bundle_vs_43994"
Tag: 0xA8A1022BD18AE2D9
The system cannot find the file specified

Error code: 0xFFF0
code = 2.147.942.402 (0x80070002),
$module = "disk_bundle_vs_43994"
Tag: 0xBD28FDBD64EDB8EE
Additional info:
--------------------
Error code: 25
Module: 4
LineInfo: fc5c0136aaed7ca
Fields: $module : disk_bundle_vs_43994
Message: Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203BA9
Error occurred while writing to the file.

Error code: 0x40003
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203B5F
Error occurred while writing to the file.

Error code: 0x40003
Path = "F:/Program Files/Microsoft/Exchange Server/V14/Mailbox/Mailbox Database 1902313410/Mailbox Database 1902313410.edb",
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA2039AF
Error occurred while writing to the file.

Error code: 0x40003
Path = "F:/Program Files/Microsoft/Exchange Server/V14/Mailbox/Mailbox Database 1902313410/Mailbox Database 1902313410.edb",
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203A20
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_43994"
Tag: 0xCE542E14DA203AE2
Error occurred while reading the file.

Error code: 0x40001
$module = "disk_bundle_vs_43994"
Tag: 0xFBA06F330018D92C
Failed to back up the file (folder).

Error code: 0x40019
Path = "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy136\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database 1902313410\Mailbox Database 1902313410.edb",
Hints = 1 (0x1),
$module = "disk_bundle_vs_43994"
Tag: 0xA8A1022BD18AE2D9
The specified file does not exist.

Error code: 0x40011
function = "BackupRead",
$module = "disk_bundle_vs_43994"
Tag: 0xA8A1022BD18AE2D9
The system cannot find the file specified

Error code: 0xFFF0
code = 2.147.942.402 (0x80070002),
$module = "disk_bundle_vs_43994"
Tag: 0xBD28FDBD64EDB8EE
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00040019

--------------------

Wed, 08/05/2015 - 09:00
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 2
Comments: 549

Hello,

This type of access error can be caused by numerous issues, but they can be roughly divided into two broad categories:

1. There is actually a file missing that should be there

2. The files exist but can't be accessed correctly. Usually this means permissions are not set correctly.

It's not really possible to fully diagnose this problem and find the root cause with just the message you provided, but there is an important clue in the "HarddiskVolumeShadowCopy136" path listed in the errors. This path points to the VSS snapshot copy, so this would be the first place to start looking.

In general, I would recommend the following:

- Check your permissions: http://www.acronis.com/en-us/support/documentation/AcronisBackup_11.5/i…

- Troubleshoot VSS/Shadow copy creation as described in our KB: https://kb.acronis.com/content/36200

Thu, 08/06/2015 - 14:54
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