Failed to decrypt login data for depot "XYZ"

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

Hey there Acronis and fellow backup collegues,

i got a problem with one storage node. To be precise a login attempt for a depot.
The storage node can't decrypt the login data for a specific depot.
The event log gets a warning 3x per second for this incident.

Here some information:

Type: Warning
Date and Time: 02.04.2014
Backup plan: [None]
Task: [None]
Type of administered object: [None]
administered object: [None]
Machine: machine name from storage node
Code: 2.556.073(0x2700A9)
Module: 39
Owner: ASN User
--------------------

Message:

Failed to decrypt login data for depot 'depot name'.
Additional info:
--------------------
Failurecode: 169
Module: 39
LineInfo: 1d9174ff5f50bab5
Fields: $module : storage_server_vsa64_37687
Message: Failed to decrypt login data for depot 'depot name'.
--------------------
Failurecode: 11
Module: 117
LineInfo: b44f871ae1a7ba88
Fields: $module : storage_server_vsa64_37687
Nachricht: Failed to decrypt login data.
--------------------
Failurecode: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2148073483, $module : storage_server_vsa64_37687
Message: Key is not valid in assigned status
--------------------

How can I fix this?

Hope you can help me to fix this problem.
Thanks in advance.

Best regards
Sascha Tücksen

Wed, 04/02/2014 - 10:22
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 0
Comments: 1379

Can you edit the vault and change/confirm its access credentials under 'access credentials' section there? (if it's located in a shared folder)

Wed, 04/02/2014 - 11:59