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Files keeping getting skipped

Thread needs solution

Just purchased backup 11.5 and configued two backup routines. Went through various support documents to ensure I did everyting correctly.

This morning on checking the logs, I see that 100's of files have been skipped and these are mainly "JGP" images on the share.

The folder it is backing up is a mapped folder.

The error I get is:

The item was skipped.
Additional info:
--------------------
Error code: 25
Module: 23
LineInfo: ce542e14da203a61
Fields: Path : //fileserver/gdrive/session plans lcsi pl/Photographs/Viscount/DSC_0296.JPG, $module : disk_bundle_vs_39029
Message: The item was skipped.

Has anyone any thoughts on why 100's of these are appearing and more importantly how do I resolve it.

thanks

0 Users found this helpful

Hello Graeme,

thank you for your posting!

The thing is that file-level backup of network shares is always performed without snapshot. In our situation it means that if the file is locked by any other process at the moment of backup it is skipped.

Basically you need to make sure that no other process uses the files while backup is running.

Thank you.