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Having a new error when i go to a mount a image on Acronis Backup 11.5 Update 6

Thread needs solution

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Error
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An error has occurred while mounting the selected backup.
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Details:
Code: 12,845,061(0x00C40005)
LineInfo: 0xFC28F0B681003C88;

Module: disk_bundle_vs_43994
Message: Failed to execute the TrueImageMount command '{0}'.

Code: 458,754(0x00070002)
LineInfo: 0x82DB9339B70C3B24;

Module: disk_bundle_vs_43994
Message: Not enough memory.

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This issue just started happening and im not sure why I have never had this issue before and i would appreciate some help
thanks !

0 Users found this helpful

Hi Joe,
this problem requires an investigation.
Please contact our support team so that we can help you: http://www.acronis.com/support/contact-us.html

Thank you,