How to create & configure automated & actionable alerts with Acronis Backup (Advanced)
Preface:
We have numerous clients using Acronis Backup Advanced. Currently a single tech must review all the reports everyday (which takes about 1-1.5 hours each day).
The desire is recapture this unproductive time through more descriptive alerts that we can automate responses/reactions based off the content..
Three possible alerting scenarios:
1. Backup was completely successful -ie. no false positives.
2. Failure- including partial failure (with ability to have specific alert for each partial failure cause)
3. No report or alert "stalled"... Either its still running, or something happened that a success/failure was not produced in the allotted time frame.
Goal:
Have alerts with enough description in the subject/message so we can create "if", "then" type of actions. But standardized enough so that every error is not "unique".
Thus, we can script a method to:
1. Automatically create tickets based off particular failures via the alert content.
2. Flag other backups that still require manual review -understanding that this number should continually reduce to close to zero.
3. Easily identify backups that should have created a report (success/failure) that day, but didn't.
I've been told by one of my team members that there are no longer standard event logs, but instead a myriad of different ones making an easy automated solution more work than paying someone everyday to have to manually review all the Acronis reports.
Have others been able to successfully implement a quick/easy way to reliably parse through all this data to see which backups actually need attention?
