Skip to main content

installing Acronis backup and recovery agent

Thread needs solution

We are running ABR 11.5 on server 2012 R2. I’m trying to install ABR 11.5 for a pc remotely through AMS. Selecting the pc fine from the network list but can't find the pc component there.
Other components are listed, hyper-v , license server, etc but not the pc agent. We have 6 extra licenses and no Acronis installed on that remote pc. It was working fine before not sure if it's the latest update that caused the issue. I have already repaired the installation still no luck.
Any idea?

0 Users found this helpful

Hi Sam,
could you please post a screenshot to illustrate the problem?
Thank you.