Linux 11.5 64 Bit ABS 11.5 64bit Linux and MMS service is not started.
Installation of the Acronis Backup & Recovery 11.5 packages has finished.
The following problems occurred:
failed to start service 'acronis_mms'.
See files 'readme.txt' and 'HOWTO.INSTALL' for further instructions.
The above error i was getting while try to install ABS 11.5 64bit Linux and MMS service is not started.

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- failed to start service 'acronis_mms'.
I have attached the system information file.
i have renamed the file sysinfo-2012.10.15-08.44.10.tar.bz2
into sysinfo-2012.10.15-08.44.10.tar.txt
Please you have rename the file into sysinfo-2012.10.15-08.44.10.tar.bz2
Attachment | Size |
---|---|
113635-104074.txt | 160.3 KB |
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I don't have much knowledge when it comes to troubleshooting Linux, unless there are any Linux knowledgable people here you might have to raise a support ticket.
You have checked that permissions are correct?
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We are having the same issue with Red Hat 5.4 x64 system. We have installed it on 32 bit just fine but 64 will not start the acronis_mms. Ticket has been escalated to the experts for a couple weeks now with no resolution.
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Hello Everyone,
Thank you for posting and thank you very much for your help Colin.
Nallath, I would agree with Colin and I would recommend contacting our Support team with this report, it will help us with the investigation.
Justin, I found your ticket and I requested from our Expert support professional to provide you with an update.
Please let me know if you have additional questions.
Thank you.
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Hi All,
I hope it's problem in PowerPath software. if i restart the power path then mms service is stable. But i can't restart the PowerPath in production environment. So please suggested and other solution immediately. i am running production server without Backup.
Regards
Nalath [Arokia]
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