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Machine BSODs after restoring and updating drivers

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Hi,

We have had a wierd issue pop up recently ( last 3 machines we tried to recover. )

The same thing happens on all 3 machines. We can recover the machine image ( to new disimilar hardware, and yes we are using universal restore ) And the imsgae recovery works perfectly and the machine boots just fine. Windows then goes and updates all the drivers and then the machine restarts. After the machine restarts it will then fail to boot. It blue screens during the windows loading logo. Any thoughts?

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Posts: 250
Comments: 7092

Hi Micheal,

Thank you for your posting! As far as I understood you can successfully boot the machine right after recovery, but then Windows starts automatically updating the drivers and after the installation completes the machine becomes unbootable, is it correct?  

First of all I would suggest checking the steps from this article. If the problem persists, please attach the foto of BSOD screen (information we need here is BSOD error number and full message, including 4 values in brackets and text of the error message).

Thank you!