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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 1

Good Day,

I was wondering any kind soul can aid me on the issue I had encountered.

Currently I have a lot of servers been being prepared by an image installed with Acronis BR 11.5.
Also I have a virtual machine which is my AMS.

All of these servers' Acronis agent will need to add into my AMS.
I have problem adding the servers from my AMS, so I add them by going to the individual server.
I will go to the machine option and to the machine management to add it into the AMS. (Centralized Management)
But i encounter "The Machine has already been registered" error when i try to add the connect servers to the AMS in machine management.

I look through the post and found out these.
https://kb.acronis.com/content/4327
https://kb.acronis.com/content/11265

I had tried out these method and it failed. There are no machine ID found in the registry indicated in the post.

After that I reinstall Acronis (with all the configuration and log file removed option checked)and it allow me to add that server to the AMS.

Do you guys know how to resolve this, as I will need to reinstall 200 machines just to add them into the AMS, which will be very tedious.

Appreciate any help given
Thank you.

Wed, 05/21/2014 - 15:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Oh I forgot to mention that I also tried the cscript /nologo delete_machine_by_name.vbs [Machine Name] method and it said no machine by this name is found, when i execute that in the AMS command prompt.

Wed, 05/21/2014 - 15:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 124
Comments: 2669

Hello Stile,

please follow this article to troubleshoot the issue and first of all please check if all prerequisite requirements are met.

Thank you.

Tue, 05/27/2014 - 10:59
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