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Management Service wont run after upgrade

Thread needs solution

Was on 11.5.38350 and just upgraded to 11.5.43994. Setup to use an msSQL server on another box.

Log is as follows:

<?xml version="1.0" encoding="UTF-8" ?>
<log uuid="DD2B1248-1C78-4910-A60C-328ED33E3AA9" product="Acronis Backup Management Server" version="11.5" build="43994" >
    <event id="1" level="4" module="185" code="10" time="1450815887" message="Failed to initialize server." $module = "management_server_vs_43994" line_tag="0xB957662F70A238F" >
        <error>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</error>
    </event>
        <event id="2" level="4" module="185" code="15" time="1450815887" message="Failed to initialize component 'CentralizedMachineManager'." $module = "management_server_vs_43994" line_tag="0x27FBB047D6CE055B" hide="1" />
            <event id="3" level="4" module="127" code="17" time="1450815887" message="Query 'UPDATE Machine SET Status = 1 WHERE STATUS != 2' failed to execute." TraceLevel = "1" $module = "management_server_vs_43994" line_tag="0xC131F5921FF77449" hide="1" />
                <event id="4" level="4" module="127" code="207" time="1450815887" message="Invalid column name 'STATUS'." $module = "management_server_vs_43994" line_tag="0xC131F5921FF77428" hide="1" />
</log>

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Posts: 250
Comments: 7092

Hello Mike,

Thank you for your posting! I would suggest solution from this KB article: https://kb.acronis.com/content/47330

Thank you,