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Occupied space larger than backed up space

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Currently the "Backed up data size" is 15.98TB, and the "Occupied Space" is 18.13TB. How an I fix this?

My occupied space used to be half of my data size, until I deleted a bunch of backups. The space never seemed to be recovered. I had deleted these backups because we were starting to fill our drive up with backups, if the space is not recovered properly, we're going to have to delete the entire vault and restart. That seems a bit harsh ... any other ideas? Thanks!

 

Michael  

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Comments: 7092

Hello Michael,

Welcome to Acronis user forums! What type of vault are you using (managed, unmanaged or personal)? Would you share some screenshots showing the list of backups in the archive view of the program and the actual data in the vault directory shown in Windows Explorer. Have you deleted backups using automatic cleanup rules or manually from the vault view? Do you see any errors in the log? 

Thank you,