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Problem with restoring data from tape backup

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After reinstallation of Acronis Backup (with an upgrade to 11.7), restore from tape drive is not showing anything in the Data View. Acronis displays "The selected location does not contain backed up data."

The said tape device worked well with Acronis in the past and the tape itself contains data, backed up with previous version (files have been restored from it without problems).

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There are a wide variety of reasons why data backup or recovery operations fail. Backup and restore operations may fail due to people, hardware, software or media errors. There are essentially six major causes of backup and restore failures.

  1. Human errors
  2. Software errors (device busy, in use or other error conditions that may be recoverable)
  3. Resource contention (resources needed for backup in use such as an open application or file data, I/O channels, or tape library, drive or media)
  4. SAN or other connectivity problems
  5. Tape drive or media error
  6. Hardware errors (disk drives, processors, memory, I/O controllers, etc.)