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[RE-OPENED] Acronis Backup: client-server operation with different software builds

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Hello,

I am planning to do an in-place upgrade of the Acronis management server, going from version
11.5.32308 to 11.5.43956. I have around 100 clients that need to be updated too, so I mean to push the
update from the AMS, once upgraded.

Since this update will take some time to complete, I wanted to know if the scheduled jobs
(centralized) will complete succesfully, even if the Acronis server version is newer then the client
version?

Thanks,
Luka

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Hello Luka,

This is the officially documented update procedure and you shouldn't have any problems using older version agents with the new AMS.

The configuration we don't officially support is having an agent version higher than the server version, but this is not the case in your situation, so you're fine.

Hell Igor, thanks for the answer. Could you please point me to the link of the update procedure?

Much appreciated
Luka

Hello again, 

We have a step-by-step guide in our KB.

Sorry but for some reason the referenced KB article is password protected, and it doesn't accept my usual Acronis account credentials.

Can you please check?

Hi Luka,
sorry for inconvenience! There was a problem in KB permissions, but now it is fixed.
Please find the article here: https://kb.acronis.com/content/46933
Thank you,