recovering a backup of a folders/files

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

for over two years Acronis was doing backups every night of one folder on my hard drive
ended up with first initial full backup and more than 700 incremental backups
important will be that during that time any data older than 3 months was deleted from that folder
knowing it is backed up I kept on going until recently my hard drive gave up

now as I try to recover the data I run into some problems I hope you can help me with

this is what I do

1. go to Vaults->Personal->backup
2. Show: Folders/files
3. Display data backed up for: Catalog lifetime (note backup was cataloged prior to recovery)
4. in the window "Data catalog" I tick the folder
5. in the window "Name" I browse to be sure everything is there (it is!)
6. in the window "Versions" seems like all the versions starting from November 2013
7. hit Recovery
8. Task name to my liking
9. What to recover
here where the first signs of problem appear as the total count of folders/files and disk space the data takes is very low in comparison to what it should be
10. hit the OK button and unfortunately I get only scarce data, few folders/files from 2013, some more from 2014 and probably all off the data from recent months

The total occupied space of backup is 5.858 TB
The total recovered data is 1.634 TB

What am I doing wrong, please advice?

Mon, 04/06/2015 - 15:44
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 2
Comments: 549

Hello,

Sorry for the late reply. This issue is probably related to something in the actual "Data catalog" that isn't indexed correctly.

The good news is, the catalog is necessary only for the search function. You can restore and and all files directly from the archive view, which is what I would suggest trying (create a restore task and select the data directly from the archive).

Thank you.

Thu, 04/23/2015 - 18:06
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