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Recovery fail

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Hello guys, sorry for my english I am italian. I want recovery my disk from a external disk usb and use  Acronis Backup Advanced 11.5 agg.to 6  (11.5.43994) from Bootable Cdrom. The same version of backup, but I receive :

cod. err 31

module 7

lineinfo: abf59b2abd961b24

field: $module : disk_bundle_glx_pic_43994

msg: archivio di backup creato con una nuova versione di Acronis Backup

Can you help me ? Thanks

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Posts: 250
Comments: 7092

Hello Gio,

Thank you for your posting! Could you please attach a screenshot showing your backups in Windows Explorer? Do you have Acronis Backup Advanced installed under Windows? If yes, could you please check if it's possible to browse the backup using the Agent for Windows.

Thank you,