Reeeeaaaally slow backups in the last week, help!!?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 9
Comments: 16

Good morning peeps,

Apologies, not sure if this should go in the VMware section of these forums or not.

Hoping someone might be able to come up with some suggestions as we are rapidly running out of ideas, for the last week, maybe since last Friday, all of our backup plans have been running very very slowly, backup plans that used to take maybe 10 minutes to successfully complete or so is now taking 8 hours + and some are appearing to be going so slowly that we are having to force them to stop.

The most common factor is that this issue only appears to be effecting backup plans that are backing up VM’s, the daily backup plans that back up the physical range appear to have no issues it seems.

We’ve recently started upgrading our Storage nodes, VMA’s with the latest Acronis agent version 11.5.43916 as of last week, we were previously on 11.5.39029 and we had no issues. Weve also upgraded some of our physical machines with this latest client and haven’t had any issues.
Weve tried rolling back one of our VMA’s back to the previous working version and re-ran the job and still the job is still just as slow!?

Any ideas if this could be an issue with Vcentre itself? Anyone else had any issues with this latest version? Could it be a database issue on Acronis? Some sort of network issues? If so, anything in particular we can check?

Any suggestion’s would be appreciated?

Regards

Wed, 04/01/2015 - 07:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 549

Hello Terry,

Sorry for the late reply.

The description isn't enough to really pin-point the issue. For example, it could be a CBT problem, or a storage problem (especially in case of dedup), or a misconfiguration between the ESX and our VA or any number of other issues.

The first step in this case would be to check the logs to see which step is actually taking so long and compare it to a previous log. Once we know the exact step of the process, it would make it easier to narrow the list of possible causes.

Thu, 04/23/2015 - 18:10
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