Replicating Backup fails with file not found

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Posts: 1
Comments: 0

Hello all,

nice to be here :)

Scenario is to make with Win 8.1 pro / Backup 11.7 (updatet from 11.5) a huge fullbackup internal from a raid to a spare disc. After that this fullbackup should be replicated on a external HDD to be transportable.

So fullbackup would be done perfectly but replicating/cleaning fails with "file not found". It could be only stopped manual by aborting. On the other hand could i found the backup in the depot and can validate it. When i copy the backup manual on ext. HDD i could validate it there too.

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Details zu den Log-Einträgen
--------------------
Typ:            Warnung
Datum und Zeit: 26.01.2017 10:16:26
Backup-Plan:    Backup taeglich
Task:           Voll-Backup
Code:           20.250.684(0x135003C)
Modul:          309
Besitzer:       
Nachricht:      
  Befehl 'Replikation von Backups/Bereinigung von Archiven ('1. Speicherort')' wurde mit Warnungen abgeschlossen.
Zusätzliche Info: 
--------------------
Fehlercode: 60
Module: 309
Zeileninfo: 4a8728dc8a1c950c
Felder:  $module : service_process_vs_50058
Nachricht: Befehl 'Replikation von Backups/Bereinigung von Archiven ('1. Speicherort')' wurde mit Warnungen abgeschlossen.
--------------------
Fehlercode: 70
Module: 309
Zeileninfo: 4a8728dc8a1c9669
Felder:  $module : service_process_vs_50058
Nachricht: Die Aktivität wurde vom Benutzer abgebrochen.
--------------------
Fehlercode: 50
Module: 309
Zeileninfo: 8d165e86fb819582
Felder:  $module : service_process_vs_50058
Nachricht: Die Aktivität wurde abgebrochen.
--------------------
Fehlercode: 22
Module: 309
Zeileninfo: 8d165e86fb819666
Felder:  TraceLevel : 1, $module : staging_command_addon_vs_50058
Nachricht: TOL: Failed to execute the command. Der Befehl 'Replikation von Backups/Bereinigung von Archiven ('1. Speicherort')' kopiert Backups vom aktuellen Speicherort zum nächsten Zweitspeicherort.
--------------------
Fehlercode: 209
Module: 161
Zeileninfo: b320396adfe3c41
Felder:  IsReturnCode : 1, $module : disk_bundle_vs_50058
Nachricht: Replizieren des Archivs ist fehlgeschlagen.
--------------------
Fehlercode: 4
Module: 7
Zeileninfo: 9d2de1f088cbc4d6
Felder:  $module : disk_bundle_vs_50058
Nachricht: Schreibfehler.
--------------------
Fehlercode: 17
Module: 4
Zeileninfo: 7ceb2cdc9fb121be
Felder:  function : WriteFileNoCache, $module : disk_bundle_vs_50058
Nachricht: Die spezifizierte Datei existiert nicht.
--------------------
Fehlercode: 65520
Module: 0
Zeileninfo: bd28fdbd64edb8ee
Felder:  code : 2147942402, $module : disk_bundle_vs_50058
Nachricht: Das System kann die angegebene Datei nicht finden
--------------------
--------------------
sincerely

 

Thu, 01/26/2017 - 10:21
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Posts: 250
Comments: 7092

Hello Dietmar,

thank you for your posting! To find the root cause of the issue, I'd suggest performing the following steps:

  • try to change the target destination for the replication task (e.g. select internal disk)
  • does the backup in questions reside in a managed or unmanaged vault? Try to use different vault type
  • check both source and target location for errors with  chkdsk /f /r
  • is it possible to export the same archive to the same target location? 

With this information and logfiles from the article Troubleshooting Replication or Staging Issues please contact Acronis support team for investigation.

Thank you, 

Mon, 02/20/2017 - 10:27
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