[RESOLVED] Acronis 11.5 Server Backup of Hyper V

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Hi

I'm having a problem with backing up hyper v

On a test system using 2008R2 with a single hyper v running

Loaded Advanced Server 11.5 on the server and the hyper v agent on the virtual server
When I do a backup it seems to run ok but only take 2 to 3 seconds, says its completed and happy.
Problem is that nothing has happened

Tried to backup to a networked share on teh server and created a centralised vault

Nothing!
The hyper v shows up in machines with agent but not virtual machines is this correct

Thanks in advance

Lee

Find the solution here.

Tue, 04/23/2013 - 09:34
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Hello lee carden,

Thank you for posting this question in our forum. I am happy to assist you. 

In your account an only can find licenses for Acronis Backup & Recovery 11.5 Advanced Server Windows and no Virtual Edition. 

If this is correct, you are not able to use the Hyper-V agent. Using the Advanced Server, you are able to backup up to 4 virtual guests, installing the Agent for Windows (and Agent Core), into each of the virtual guest systems. See Licensing for virtual machines.

In your situation you need to install the Agent for Windows and Agent Core on the host, and the same components inside the virtual machine. In Acronis Management Server this machines are all displayed as Machine with Agents.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Wed, 04/24/2013 - 07:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Cheers
The problem was solved by the support team

I was not installing the core along with the hyper-v agent

Lee

Sat, 04/27/2013 - 06:12