Skip to main content

[RESOLVED] Failure loading .dll

Thread needs solution

Hello, im experiencing Problems during Folder-Backup.
Data is backed up but Backup completed with warnings and i couldnt find a solution for this error-code at the forum.

Here is the notice:
--------------------
Details
--------------------
Typ: Fehler
Datum und Zeit: 29.11.2012 09:10:17
Backup-Plan: Backup 29.11.2012 09:01:47
Task: Einfaches Backup (Vollständig)
Code: 12.648.449(0xC10001)
Modul: 193
Besitzer: Administrator@FLAIR
Nachricht:
Failed to load addon: ArxAgentFork.dll
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code:

--------------------
would be great if someone knows a solution for that.
Thanks

Customer contacted Acronis Customer Central.

0 Users found this helpful

Hello Michael Müller,

Thank you for posting this question in our forum. I am happy to assist you.

This message seems to be a result of an Exchange backup. Can you please clearify the environment, used operating system and more details about the backup setting?

If you need additional assistance, feel free to contact our support. Find all available support options in our Customer handbook.

Let me know if you need additional help please.

Thank you.

Hello Mr. Vigoureux,

It's a MS Win 2003 SBS with Exchange.
The Exchange Server is connected to 2 Email-Adresses over Pop3.
Backup Options are Only Standards which means its a File-Backup to a Network-Storage (NAS).
There is nothing changed except the E-Mail-Recipient and smtp server data.

The problems sounds for you like an Exchange-Problem but
Exchange Aware Backup is not really necessary here, could I maybe deactivate that feature in some way?

Hello Michael Müller,

Thank you for the reply. 

There is no way to disable this Exchange Backup option, as no Exchange backup is done unless you define it.

If I did understand you correctly, you are performing a file backup to a NAS device? Check if you have installed the requested Hotfix is installed, please. Could you provide more details about your backup job? What settings are used? Do you have the complete Event Code of the posted message?

Did you already register your product at your account? I could not find any registered product. That is a mandatory step before you are able to contact our support.

If there is anything else, we can do for you, please let me know.

Thank you.

Thank You Mr. Vigoureux,

i've registered my FullVersion of ABR 11.5 now and have contacted the support.