Restore file with NTFS permission from storage node/notifications from AMS

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

Hello,
We are trying to implement Acronis Advanced backup 11.5 for VMware, but faced some problems, unfortunatelly, reading documentation and forums didn't help.

Infrustructure:
vm-Windows 2008R2(File server), running under Vmware ESXi 5.1 with installed Acronis Agent for windows and agent for ESXi
vm-Windows 2008R2, running Acronis Storage node
vm-Windows 2008R2, running licence server and AMS (in management server options and default backup options mail notifications activated, test mails sent successfully; file-level security: preserve file security in archive activated)

Task:
Create files backup of the File server to storage node and recieve notifications to email about backup task result

Problems:
Any file restored from Storage node will loose original NTFS permissions, why and how to fix it ? (but, if restore from local storage - file will have oroginal ntfs permissions)
AMS don't send mails about backup result, I recieve notifications from AMS only about problems with AMS (for ex. not enough space on storage node)

Thanks for help.

Sat, 01/10/2015 - 02:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 2
Comments: 549

Hello Evgeniy,

There is a known issue where file security settings are not preserved after a restoration to a network share. There is no direct solution, but you can work around this by restoring to the original location.

The AMS does not yet have the direct possibility to send backup result notifications and they are all sent by individual agents. So if you set the notification in your file server backup task, the file server agent will send an e-mail about the results.

Another option is to run or schedule a script that collects result information from our reports database and sends the results. I will send you a PM with the script.

Wed, 01/14/2015 - 14:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

Dear Igor,

Thank you for reply, it's clear about restoration to network share, will it be fixed in future ?
I checked script which you have provided, basically, it works, but the report, which script sent to me and report, which I can see on AMS are different (result and time):

Acronis Backup & Recovery daily report for 1/16/2015 9:00:00 AM
# Machine Type Status LastBackup
1 xxx PHYSICAL MACHINE OK 1/15/2015 1:00:39 PM
2 yyy PHYSICAL MACHINE OK 1/15/2015 1:00:15 PM

Report from AMS (please, check attached file).

I tried to run script with different parameters: 5, 10, 15, 24, result is the same.
If it's important, backup with an error is complicated backup (firstly backup to local storage and after that replicate it to Acronis Storage Node), backup to local storage finished successfully, replication failed with the error bellow (every time):

Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_39029
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 209
Module: 161
LineInfo: b320396adfe3c3f
Fields: IsReturnCode : 1, $module : disk_bundle_vs_39029
Message: Failed to replicate the archive.
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203ba8
Fields: $module : disk_bundle_vs_39029
Message: Error occurred while backing up.
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203b5e
Fields: $module : disk_bundle_vs_39029
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da2039af
Fields: Path : D:/xxx/xxx.xlsx, $module : disk_bundle_vs_39029
Message:
--------------------
Error code: 3
Module: 4
LineInfo: ce542e14da203a20
Fields: Path : D:/xxx/xxx.xlsx, $module : disk_bundle_vs_39029
Message:
--------------------
Error code: 25
Module: 4
LineInfo: ce542e14da203ae1
Fields: $module : disk_bundle_vs_39029
Message: Error occurred while backing up.
--------------------
Error code: 1
Module: 4
LineInfo: 3ce680c72445ba3f
Fields: $module : disk_bundle_vs_39029
Message: Error occurred while reading the file.
--------------------
Error code: 1
Module: 4
LineInfo: 35f34aff8801b78d
Fields: $module : disk_bundle_vs_39029
Message: Error occurred while reading the file.
--------------------

Failed to back up file or folder 'D:/xxx/xxx.xlsx'.
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_39029"
Tag: 0xCE542E14DA203AE1
Error occurred while reading the file.

Error code: 0x40001
$module = "disk_bundle_vs_39029"
Tag: 0x3CE680C72445BA3F
Error occurred while reading the file.

Error code: 0x40001
$module = "disk_bundle_vs_39029"
Tag: 0x35F34AFF8801B78D
Additional info:
--------------------
Error code: 25
Module: 4
LineInfo: 50a2be95f8f9e54d
Fields: $module : disk_bundle_vs_39029
Message: Failed to back up file or folder 'D:/xxx/xxx.xlsx'.
Error occurred while backing up.

Error code: 0x40019
$module = "disk_bundle_vs_39029"
Tag: 0xCE542E14DA203AE1
Error occurred while reading the file.

Error code: 0x40001
$module = "disk_bundle_vs_39029"
Tag: 0x3CE680C72445BA3F
Error occurred while reading the file.

Error code: 0x40001
$module = "disk_bundle_vs_39029"
Tag: 0x35F34AFF8801B78D
--------------------

D:/xxx/xxx.xlsx is corrupted on content level and I deleted it from D:/xxx/

Attachment Size
244202-117937.jpg 17.28 KB
Fri, 01/16/2015 - 02:07
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 2
Comments: 549

Hello Evgeniy,

The script sends a list of all machines with a successful backup and not the overall status of the backup plan. So if the backup was successful but replication failed, the script is working as intended.

Tue, 01/20/2015 - 12:47
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.