SBS 2003 as Terminal Server and Acronis 11.5
Hello,
I am dealing with a SBS 2003 SP2 server (Exchange enabled) configured to also function as a terminal server for a small network.
It is a accounting office and one of their programs works best in the terminal server environment. Since it is a program that they use a lot they also have Outlook installed on it. It makes it much easier for them to work in that environment so I can not force them to abandon the style of work they are used to.
I was looking for a good replacement for Backup Exec 12 that they currently have, and since I had previous good experiences with Acronis I looked to this product as a replacement.
It seems though that Acronis 11.5 does not like when Outlook is installed on a SBS 2003.
Is my understanding correct? Is this is a fixable issue? If yes next version or next patch?
Your assistance is appreciated
Regards

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Hello Peter
Thank You for such a prompt response
I did apply the patch, but have not restarted the server yet.
I am guessing this patch will allow Outlook and Acronis to coexist on the SBS and do Exchange backups correct?
Regards
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Hello ILOGIC,
Thank you for your quick reply.
I recommend not to use an email client along with the exchange server. The existing limitation is caused by Microsoft libaries, that are used by Exchange and Outlook.
I recommend to apply the Exchange Hotfixes in order to have access via Acronis Backup & Recovery 11.5 Advanced Server SBS Edition for backing up the Exchange server databases.
If you need additional assistance, you can contact support. You will find all available support options in our Customer handbook.
Let me know if you need additional help please.
Thank you.
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Hello Peter,
They have been using it for years now. That is part of the issue. I know it is not the recommended way.
Now since the patch is installed will it work on a SBS 2003 that has Outlook installed (uninstalling Outlook at this point is unfortunately not an option)?
Many Thanks
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Hello ILOGIC,
Thank you for your reply.
I recommend in this situation to contact support, as written in my previous post. This issue needs to be analyzed in our support.
If there is anything else we can do for you, please let me know.
Thank you.
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