Some TIB files has been encrypted by randsomeware

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi All

We had a randsomeware infection and a few of the TIB files on the backup drive has been encrypted, however there are plenty that is still in tact. (about 5% of the files was damaged / encrypted)

I can select some single files and recover, however I cannot recover the volume or even folders, giving an unknown error.

Is there a way that I can recover the entire volume or drive, and acronis will simply recover what is available and not recover what is not?.

Kindest

Anton

 

Tue, 06/14/2016 - 07:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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It's impossible to restore it this way you suggested. If there are intact files with Full backups, you should be able restore from the its backup chains that are not damaged - Full+Differential+number of incrementals or Full+number of incrementals.

 

Fri, 06/17/2016 - 09:19