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VM Backup used to be fast, now takes 5x longer

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Hi,

The source of the backup is a VM Server running Windows SBS (with agent installed), and the destination is a RAID 1 enclosure.

Until 4-5 days ago, the backup would start at the scheduled time (11pm) and finish by 2AM.
Now the same backup starts at 11pm and it's still at 40% by 9AM.

Both drives in the RAID array seem to work properly upon testing.

I tried to restart all Acronis services on both the VM server and the host server, create a new backup plan (with the same parameters) and the problem is still there...

Any advice is greatly appreciated !

EDIT: the update "hangs" at 20% and then goes really really slowly...
EDIT2: I tried starting/stopping the VSS service... no difference

0 Users found this helpful

Hi Michael,
first of all, please remember if there were any significant changes in your configuration or system several days ago.
If there is nothing obvious, please contact our support team for investigation: http://www.acronis.com/support/contact-us.html
Thank you,