WARNING The backup plan was created by another user.

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hi,

We made the initial priming, our backup is today properly loaded in the cloud Acronis. By cons, incremental backup doesn't work.

If we edit the backup plan, we have this warning message below.

WARNING The backup plan was created by another user. If you change the backup plan you need to change the credentials of the backup plan information.

Despite the change, it doesn't disappear the warning message.

--------------------
Failed execution order.
Additional Information:
--------------------
Error Code: 41
Module 307
LineInfo: e6792a5ee190dda6
Champs: $ module: agent_protection_addon_vs_39029
Message: Failed to execute command.
--------------------
Error code: 3
Module 329
LineInfo: 1cd98aae889424f9
Champs: $ module: disk_bundle_vs_39029
Message: The backup failed.
--------------------
Error Code: 1060
Module 1
LineInfo: 145a191bfe9050c3
Champs: $ module: disk_bundle_vs_39029
Message: Failed to prepare an operation.
--------------------
Error Code: 1018
Module 1
LineInfo: 64a31b1b5afdb1e7
Champs: $ module: disk_bundle_vs_39029
Message: Please check the password for the backup archive that is specified in the job script.
--------------------

Manual search in the Acronis Knowledge Base is available at:
http://kb.acronis.com/errorcode/
Event code: 0x01330029 + 0x01490002 + 0x01350016 + 0x01490003 + 0x00010424 + 0x000103FA

Thank you for your help.

Thu, 01/15/2015 - 11:29
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

My problem solved by Acronis support.

To "change" access key for a Cloud archive (and to make sure the key is correct), proceed as follows:
1. In the Acronis Management Console navigate to Options > Console Options > Credentials cache.
2. Disable the option to store credentials and click on the Clear Cred. Cache button.
3. Apply the settings, close the console and launch it again.
4. Navigate to the Online Vault (account password will be requested).
5. Unfold the Cloud archive to view its versions (archive protection key will be requested). Wait for it to load contents.
6. If no backups appear under the archive, repeat steps 1-5 with the correct key!
7. If the backup version is shown, try to browse it (if there are no contents, see the second part of step 6).
8. After verifying the key, create a new backup task and select the IS archive on the Cloud as "Where to back up", archive protection key should be automatically applied if the archive was just opened through the Vault view, if not, check the corresponding option and input the key there.
9. Save the task with the desired options and run the backup.

Mon, 01/19/2015 - 08:47