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Warning in planne

Thread needs solution

Hi, I have the following warning when I do backups, you can tell me how I can solve it.
Thanks you.
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Detalles de la entrada del registro
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Tipo: Advertencia
Fecha y hora: 26/06/2014 1:09:28
Plan de copias de seguridad: 03-MIERCOLES
Tarea: Copia de seguridad simple (Completa)
Tipo de entidad gestionada: Equipo
Entidad gestionada: FSMO.GRANADA.HHSCJ.ORG
Equipo: FSMO.GRANADA.HHSCJ.ORG
Código: 1.098.823(0x10C447)
Módulo: 16
Propietario:
Mensaje:
No se pudo crear una instantánea del volumen 'C: (\Device\HarddiskVolume1)'.
Información adicional:
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Código de error: 50247
Módulo: 16
Información de línea: 14181c22ef45b0cc
Campos: $module : disk_bundle_vs_37687
Mensaje: No se pudo crear una instantánea del volumen 'C: (\Device\HarddiskVolume1)'.
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Código de error: 9
Módulo: 0
Información de línea: 2aacb7b2ab852ac
Campos: code : 50, $module : disk_bundle_vs_37687
Mensaje: Estado desconocido.
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Código de error: 65520
Módulo: 0
Información de línea: bd28fdbd64edb8e0
Campos: code : 2147942450, $module : disk_bundle_vs_37687
Mensaje: Solicitud no compatible
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0 Users found this helpful

Hello Eliza,

please use this guide to troubleshoot a snapshot issue.

Thank you.

Hi Anna.
I have reviewed the guide, I made some changes to try but still gives me the copy warning .. Just give me the warning copies of files and disks directortio active servers and systems with DFS.

Thank you.

Hi Elisa,

Am I correct understanding that you are trying to back up data located on DFS? Looks like your issue needs more investigation effort. I would suggest you to contact Acronis Support in chat / email if you have valid maintenance or a trial period.

BTW, some information about DFS support is published in this Acronis Knowledge Base article, however it relates only to using DFS as a backup destination (not source).