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XP Agent Install

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Hi All,
I'm having difficulty installing the Acronis agent onto an XP (32-bit) workstation.
The Agent core installs fine with no issues, but the Agent for Windows package throws a memory fault in TIBmountermonitor.exe

(Installation fails at the same place, installing directly onto the XP workstation, or from the Acronis Management Console)

I have a mixed environment. Windows 2008R2 Server, Windows 7 Workstations, and my 32-bit legacy XP workstation.

Thanks

0 Users found this helpful

Hello Martin,

welcome to our forum!

Were there any older program versions previously installed on this machine? If yes, please use Acronis Cleanup Tool and start installation anew.

If there weren't, please create an MSI log and a Crash dump of TIBmountermonitor.exe along with System report and contact our support.

Thank you.