Acronis Backup 15 incremental fails but full backup succeeds on synology nas

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Hi there, we have x2 nightly incremental backups going to x2 different synology NAS'es.

The incremental backup on the first synology NAS succeed while on the second one it failed even if done manually.

a FULL BACKUP tho succeeds on the second NAS that failed, only incrementals wont go through.

I suspect a corrupted incremental backup what are your thoughts ?

I enclose the logs

Thanks

 

 

Additional info
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB8195BD
Fields: {'CommandID': '0', '$module': '0'}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB8195BD
Fields: {'CommandID': '0', '$module': '0'}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 3
Module: 329
LineInfo: 0x1CD98AAE889424F9
Fields: {'$module': '0'}
Message: Backup has failed.
------------------------
Error code: 1060
Module: 1
LineInfo: 0xB43E776571144DF0
Fields: {'$module': '0'}
Message: Failed to commit operations.
------------------------
Error code: 5005
Module: 667
LineInfo: 0x4C712998873FD8D8
Fields: {'function': '0', '$module': '0', 'path': '0'}
Message: Input/output error
------------------------
Error code: 3
Module: 4
LineInfo: 0x7CEB2CDC9FB12086
Fields: {'function': '0', '$module': '0'}
Message: Error occurred while writing to the file.
------------------------
Error code: 65520
Module: 0
LineInfo: 0xBD28FDBD64EDB8F8
Fields: {'$module': '0', 'code': '2147943065'}
Message: The requested operation could not be completed due to a file system limitation

 

Wed, 05/10/2023 - 10:07
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Posts: 2
Comments: 1727

Hello Konstantinos. Welcome to the forum!

That error code refers to errors in the disk, corrupt backups or an extremely fragmented disk.

Please run a CHKDSK on the disks and check the respective integrity: https://learn.microsoft.com/en-us/windows-server/administration/windows…

Also check the panel of the NAS and check the status of the disks.

You could also try the following:

  1.  In Backup Options -> Splitting enable fixed size split backup and set slice size between 100GB and 500GB, and create a new backup archive.

    (!) Splitting option is not available for Always incremental backup scheme. 

In case you are specially preparing storage with NTFS file system for storing large backups, for better handling of large files it is recommended to set a 64 KB NTFS allocation unit size and enable support for large file record segments (FRS) on the partition.

Alternatively you can start a backup from the scratch on the location where it's failing.

Hope this helps!

Thanks!

 

Wed, 05/10/2023 - 10:48
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