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Acronis 11.7 restore to Hyper-V - "VMBus" & "Hyper-V Gen Counter v1" devices Driver missing

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Hi all,

I created a full backup with Acronis 11.7 from a physical Win 2012 R2 Server and try to restore it via Acronis Universal Restore to a Hyper-V (Gen2 / VHDX) Virtual machine.

Hyper-V is installed on a Windows Server 2012 R2 Hyper-V Host.

Hyper-V Host is working properly, a lot of other physical machines restored successfuly with Acronis Universal Restore.

 

During restore Acronis 11.7 shows two Errors at 68%  (screenshot)

"VMBus" & "Hyper-V Gen Counter v1" devices Driver missing

When i click "ignore" on this two errors, the restore finished immediately.

 

Starting the restored VM is not possible. (Black Screen - No Error)

 

Bootrec /Fixboot /Fixmbr is not working

Bootrec /scanos cannot find any installed operating system.

 

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Acronis-HyperV Restore Error.jpg 145.71 KB
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Hello Evangelos,

thank you for your posting! Could you please share some additional details on how exactly the migration is performed? Are you using a bootable media or Agent for Hyper-V installed on the host or maybe converting a backup into VM

If your license allows installing an Agent for Hyper-V onto the host, I'd recommend using this method of migration for the virtual machines.

Hi Ekaterina,

we are using Acronis 11.7 bootable media and performing restore with "Acronis Universal Restore"

It is a Acronis 11.7 Backup from a physical HPE G9 DL360 (Windows Server 2012 R2) machine and we are restoring to a Hyper-V Gen2 with VHDX Virtual Machine (Hyper-V Host: Windows Server 2012 R2

From:  HPE G9 DL360 (Physical)

To: Microsoft Hyper-V Gen2 (Virtual)

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Hello Evangelos.

The boot has not been started.

Could you please share selection screens where and how you select source and target drives?