Acronis 11.7 windows server does not register backup history
Because the server is not registering the history, we continiously get the message 'No backups have been created for more than 5 day(s). Which is not the case, but because the history is empty, the program assumes that it is true.
Does anyone know how to fix this? Other servers don't have this problem
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Hi Ekaterina,
Thank you for the detailed solutionn description. I should have mentioned it is a single server installation with the agent and management console on the same system. The console nicely mentiones the last backup was succesfully performed last night but the message "No backups have been created for more than 5 day(s)" is also displayed in the alerts tab.
it started on june 10th for no obvious reason.
regards, Erik
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Hello Erik.
Even if the Agent is installed on the same system with the Management Console, please check whether the Agent is online in console (thus, you will check, as Ekaterina advised you above, if it is registered and responsive).
If it is not Ok, please re-install it and make sure you use the latest available build in your Acronis account.
If everything is Ok with the Agent, please hide/delete this Alert from the "Alerts" pane.
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