Acronis Advanced Backup 11.5 Export Failed

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Beginner
Posts: 1
Comments: 0

Hi,
I use Acronis Backup Advanced Server 11.5 on Windows Storage Server 2012 R2. Licences are working, I can start the management console set backup plans etc. without any problems but when I try to export a backup to another directory I get the following error:

Code: 11.337.731(0x00AD0003)
LineInfo: 0x90FB8A255B1DF58C;

Module: trueimg_remote_full_vs_43994
Message: Failed to establish connection.

Code: 197.650(0x00030412)
LineInfo: 0xB713EB2315848153;

Module: trueimg_remote_full_vs_43994
Message: SSL connection failed.

Code: 197.649(0x00030411)
LineInfo: 0x4F44DF83FEC312F7;

Module: trueimg_remote_full_vs_43994
Message: sslv3 alert bad certificate

Can you help me?

Tue, 08/21/2018 - 07:16
0 Users found this helpful
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frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hi! 
Thank you for your posting! First of all, please make sure the agents are properly added to Acronis Management Server (not grayed out and it's possible to connect to a Managed machine directly -> select the affected agent in Machine with Agents view and then click on Connect). You say it's possible to configure backup plans, but does the backup actually work? 
In the most cases the SSL error means that some SSL settings and certificate between AMS and agent are broken.  Usually it helps to re-install the agent from scratch. Is it possible in your case? I'd also recommend updating all components to the latest available build 50088 

If the issue persists, I'd suggest checking solutions from the following articles:

1. On the machine with AMS run Troubleshooting Script for Acronis Management Server with the parameter -fix:all 

2. Check the size of the SQL db that is used by AMS https://kb.acronis.com/content/12857 Sometimes the db grows to considerable size and cannot accumulate new information thus causing synchronization issues between AMS and agents. The article explains how to reduce the size of the db.  

3. Acronis Backup Advanced: Connection Errors Out with "Failed to create the channel" or "SSL Connection Failed"

Hope this helps. 

Tue, 08/21/2018 - 10:00
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

I run script and here is the result:

Checking number of unprocessed events
> OK
Checking event processing speed
> OK
Checking sync database size
> OK
Checking DML database size
> OK
Checking recent errors
> WARNING: There are '95' error(s) in AMS log for past week.
Checking withdrawn machines
2
> WARNING: There are 1 withdrawn machines in AMS database: XXX.XXX.XXX.XXX(Storage Node)
Checking orphan machines
> OK
Checking orphan instance aspects
> OK

---------------------------------------------------------------------------------------------------------------------------------------------

In AMS i haven't agent, wath agent i need to install?

Catalog dataview is blank.

I can backup/recovery all my physical and virtual machine without problem.

I can configure new backup plan

I can delete backup plun and backup

AMS server is a storage node wich create backup from physical and virtual machine.

 

 

 

 

 

Mon, 01/28/2019 - 14:34
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hello Ivano,

If it is possible, I'd also recommend that you update all components to the latest available build # 50420 which has been released on 2019-01-29.

I should also ask you the reason why you decided to run the Troubleshooting Script for Acronis Management Server.

Wed, 01/30/2019 - 15:08
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.