Acronis Backup 11.7 SQL DB issue

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Beginner
Posts: 1
Comments: 1

Hi Forum,

I am not able to add new devices to my Acronis backup manager as well as I am not able to see the last connection / last successful backup.

When I am trying to add a new machine I am getting the following error message:

Remote Installation Failed -- Details: Code: 20,250,646(0x01350016) <u>LineInfo:</u> 0x8D165E86FB8195F7; Module: remote_install_command_addon_vs_44411 Message: Failed to add machine 'SCA-DNISAVIC1.sca.sam.local' to the management server. Code: 24,641,537(0x01780001) <u>LineInfo:</u> 0x3EAC2BD32D84C036; Module: remote_install_command_addon_vs_44411 Message: Failed to add machine 'SCA-DNISAVIC1.sca.sam.local' to the management server. Code: 10,289,159(0x009D0007) <u>LineInfo:</u> 0x1E1B8813456775DD; Module: management_server_vs_44411 Message: Failed to add machine 'A518554D-C60A-4E1F-A21F-335707178981' to the synchronization database. Code: 8,324,177(0x007F0451) <u>LineInfo:</u> 0xC131F5921FF77360; Module: management_server_vs_44411 Message: Could not allocate space for object 'dbo.IncomingCards' in database 'acronis_cms_cards' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. ---------------------------------------------------

I also went into my Event Viewer and have the following 2 Errors:

Could not allocate space for object 'dbo.SyncWorkersLog'.'SyncWorkersLog_Date_INDEX' in database 'acronis_cms_cards' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

 and

CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 10240 MB per database.

Due to that I did some research within the forum and found the following article:

https://kb.acronis.com/content/12857

I tried both solutions and they unfortunately did not work out for me.

Is there a different way to fix this issue?

Thanks,

Danijel

Mon, 04/30/2018 - 20:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Danijel,

welcome to Acronis forums! Do you get any error messages when executing the command from the article https://kb.acronis.com/cleansql? Have you tried executing the command several times? 
Try adding the TRUNCATEONLY option to the SHRINKDATABASE command (like this: DBCC SHRINKDATABASE(N'acronis_cms_cards', TRUNCATEONLY) 

What are the sizes of acronis_cms_cards and acronis_cms_cards_log files? Check if the size actually changes after command execution.

I've also found some discussions on Microsoft forums that are worth reading

database size would exceed your licensed limit of 10240 MB per database in ms sql 2008 r2 standard editon
Reducing database size to restore to SQL Server Express

Thank you, 

 

Wed, 05/02/2018 - 08:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hi Ekaterina,

Yes I have tried to execute the command several times. I am not getting an error message when executing the command from the kb.

The following message occurs:

(1 row(s) affected)
DBCC execution completed. If DBCC printed error messages, contact your system administrator.

+ the Results.

acronis_cms_cards - size 2.75MB

acronis_cms_cards_log - size 560.68MB

I have added the TRUNCATEONLY and I am getting the same results.

acronis.JPG

Thank you,

 

 

Thu, 05/03/2018 - 17:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Danijel,

If the above solutions don't help, we'd recommend raising a support ticket at https://www.acronis.com/en-us/support/contact-us/, so that our support engineers can take a look at the issue. 

Mon, 05/14/2018 - 08:57
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.